Privacy Policy
Overview
This policy explains what data is processed when you use Phonx (SMS Verification, Anonymous Call and Personal Number), why it is processed, who it is shared with and how long it is kept.
We don't sell your data, and we don't collect more than we need to provide the service.
Data controller: WHITE CODE TEKNOLOJİ LİMİTED ŞİRKETİ. Contact: [email protected]
Account Data
When you first open the app, an anonymous account and a random user ID are created for you; we don't ask for your name, email or phone number.
If you sign in with Apple, the name and email address Apple shares (which may be an address hidden by Apple) are added to your account.
To prevent abuse, an app-specific device ID and your iOS and app versions are recorded.
Balance and Payments
Top-ups are made through the App Store; your card details never reach us. The purchase ID, product, amount and date, and every movement in your balance (top-up, charge, hold, refund) are recorded.
Personal Number subscriptions are also purchased through the App Store; the subscription product, period, and renewal, cancellation and refund status are recorded.
Purchases are verified through RevenueCat and Apple.
Service Usage Data
SMS Verification: the service and country you choose, the number given to you, the code and SMS text received, the time and the price.
Anonymous Call and Personal Number calls: the calling and called numbers, start time, duration and price. Calls are not recorded.
Personal Number messages: the sender and recipient numbers, time, price and message content.
Device Permissions
Contacts: in the Contacts tab, your contacts are read only on your device and are not sent to our servers.
Microphone: used only to carry your voice to the other party during a call; nothing is recorded.
Notifications: if you allow them, your device's notification token is stored so we can send notifications. Offers and news notifications are sent only if you turn them on in Settings › Notifications, and you can turn them off at any time.
Support
Your support messages are stored with your account. So we can reply quickly, your message, account email and device information are forwarded to our team via Telegram.
Ad Measurement and Crash Reports
If you allow it ("Allow Apps to Request to Track"), your advertising identifier is processed by Branch to measure our ads' performance; if you don't, only campaign information that doesn't identify you is used. Apple Search Ads campaign information may also be used for measurement.
If the app crashes, a technical crash report (Firebase Crashlytics) is sent so we can fix the problem; it contains no message or call content.
Purposes of Use
Data is used to provide numbers, show codes, deliver calls and messages, manage your balance, verify purchases, send notifications, provide support, prevent abuse and meet legal obligations.
Service Providers
To provide the service, data is shared only as much as needed with these providers: Supabase (database and servers, USA), Apple (sign-in, payments, notifications), RevenueCat (purchase verification), Telnyx (calls, Personal Number and SMS), SMS-Man (verification numbers and codes), Google Firebase (notifications and crash reports), Branch (ad measurement), Telegram (forwarding support messages to our team).
Some of these providers are located abroad, so your data is transferred outside Türkiye.
Refund Requests
If you request a refund for an App Store top-up, Apple may ask us for usage information when making its decision. In that case, Apple is told how much of that top-up you used and that the service was delivered.
Retention Periods
Call and message records, SMS Verification records, payment and balance movements, and Personal Number history are kept for at least 2 years for legal obligations, requests from authorities and abuse complaints. These records are not deleted automatically.
Messages and call history of a released Personal Number are kept for the same period.
When you delete your account, your sign-in details are deleted and your account is closed; if you sign in again with the same Apple account, a new, empty account is created. Records subject to legal retention continue to be kept for this period and are used only for legal requests, disputes and abuse prevention.
Authorities
When there is a legal request, call and message records are shared only with competent authorities and only to the extent requested.
Your Rights
Under applicable law (KVKK, GDPR), you have the right to access your data, ask for it to be corrected, deleted or its processing restricted, and to object.
You can delete your account at any time in Settings › Delete account. For other requests, write to us via Settings › Support or at [email protected].
Age Limit
Phonx is not intended for people under 18, and we don't knowingly process data of people under 18.
Changes
We may update this policy; we'll let you know about important changes in the app.
Terms of Use
Acceptance
By using Phonx, you accept these terms. If you don't accept them, don't use the app.
You must be at least 18 years old to use Phonx.
Service provider: WHITE CODE TEKNOLOJİ LİMİTED ŞİRKETİ ([email protected]).
Services
SMS Verification: you get a one-time number for the service you choose and see the verification code sent to that number in the app.
Anonymous Call: you call numbers worldwide from Phonx's numbers; the person you call doesn't see your number.
Personal Number: you get a US, Canadian or UK number with an App Store subscription and use it to make and receive calls and send and receive SMS.
Account
An anonymous account is created when you first open the app. You need to sign in with Apple to top up, make calls and send messages.
You are responsible for the security of your account and device; actions taken through your account are considered yours.
Balance and Prices
All services are paid from your balance in US dollars. Your balance is topped up with App Store in-app purchases; you can hold a balance of up to $200.
Balance can't be converted to cash, transferred to another account or used outside the services.
Prices are shown in the app before each transaction and may change; changes don't affect transactions already started.
When a transaction starts, its price is held on your balance (frozen amount) and charged when the service is completed; if it isn't completed, the hold is released.
SMS Verification
The code is awaited for 20 minutes. If no code arrives or you cancel the number, you aren't charged. Cancelling becomes available 2 minutes after you get the number; a number can't be cancelled after the code arrives.
Numbers belong to our provider, are only for the service you chose and a single verification, and may later be given to others. So don't use these numbers for accounts you'll keep long term (e.g. banking).
Code delivery depends on the carrier and the service. Whether a third-party service approves, restricts or closes your account is not under our control.
Anonymous Call
Calls are charged per minute based on the country and line type (landline / mobile); duration is rounded up. Unanswered calls are free.
A single call can last up to 60 minutes; the call ends when your balance runs out. New accounts have a daily call limit in their first week.
Phonx can't be used for emergency calls. In an emergency, use your phone's own calling feature. Premium-rate numbers can't be called either.
The person you call can't call you back. Someone who calls back may be told that the number belongs to Phonx and given the option to block calls to them.
Personal Number
A Personal Number is purchased through the App Store with a monthly or yearly subscription. Apple charges the fee, and the subscription renews automatically through your Apple account unless cancelled.
You can cancel the subscription in iPhone Settings › Apple Account › Subscriptions. If you cancel, the number keeps working until the end of the period and is then released.
If Apple can't collect a renewal payment, the number keeps working during the grace period Apple provides; if payment still can't be collected, the number is released. If Apple refunds a subscription, the number is released immediately. A released number may not be recoverable and may later be given to someone else.
The number is rented to you; ownership doesn't transfer. You can have up to 5 numbers per account.
The subscription fee covers only the number; incoming and outgoing calls and SMS are charged separately from your balance.
When your balance is zero, incoming calls can't be answered and incoming SMS stay locked until you top up. Up to 50 SMS can be sent per number per day; sending SMS to some countries depends on carrier registration rules.
Auto-Renewable Subscriptions
Phonx offers the following auto-renewable subscription: Personal Number, available with a monthly (1 month) or yearly (1 year) billing period. The price of each subscription is shown in the app before purchase and may vary by country and currency.
Payment will be charged to your Apple Account at confirmation of purchase.
Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period.
Your account will be charged for renewal within 24 hours prior to the end of the current period, at the price of the selected plan.
You can manage your subscriptions and turn off auto-renewal by going to your Apple Account Settings after purchase (Settings › Apple Account › Subscriptions).
Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription.
Prohibited Use
You may not use Phonx for harassment, threats, fraud, impersonation, unsolicited bulk calls or messages, taking over other people's accounts or any illegal purpose.
It is your responsibility to follow the rules of the third-party services you use and the laws of the country you are in.
If there is a complaint or suspected abuse, some services or your entire account may be suspended or closed. If there is a legal request, records are shared with competent authorities.
Refunds
Apple decides on refunds of App Store purchases. When a refund is requested, Apple is told how much of that top-up you used, and the refunded amount is deducted from your balance; if your balance goes negative, the account is locked.
Because balance and subscriptions are paid through the App Store, refunds can only be made through Apple; Phonx can't issue refunds directly.
Referral Program
As a person you invite tops up and spends, a certain percentage of their top-ups is added to your balance. No earnings are created between accounts belonging to the same person or device; earnings are cancelled in case of abuse.
Liability
The services depend on carriers and third-party providers; outages, delays or quality issues may occur. To the extent permitted by law, Phonx is not responsible for these situations or for the decisions of third-party services.
Account Deletion
You can delete your account at any time in Settings › Delete account. A deleted account, its remaining balance and numbers can't be restored.
Deleting your account doesn't cancel your App Store subscription. If you have an active Personal Number subscription, you must cancel it with Apple separately.
Records of your calls, messages, SMS Verifications and payments are not deleted when you delete your account; they are kept for at least 2 years for legal obligations, as described in the Privacy Policy.
Changes and Contact
We may update these terms; we'll let you know about important changes in the app. Continuing to use the app after an update means you accept the new terms.
For questions, write to us via Settings › Support or at [email protected].
End User License Agreement (EULA)
License
Phonx is licensed, not sold, to you by WHITE CODE TEKNOLOJİ LİMİTED ŞİRKETİ. We grant you a limited, non-exclusive, non-transferable, revocable license to use the app on Apple devices that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
Your use of Phonx is also governed by the Terms of Use and Privacy Policy above, which form part of this agreement.
Restrictions
You may not copy, modify, rent, lease, sell, distribute or sublicense the app, and you may not reverse engineer, decompile or attempt to derive its source code, except where the law expressly permits it.
You may not misuse or disrupt the service, its numbers, balance or subscriptions, or use them in any way that breaks the Terms of Use or applicable law.
Apple
This agreement is between you and WHITE CODE TEKNOLOJİ LİMİTED ŞİRKETİ only, not Apple. Apple is not responsible for the app, its content, maintenance or support, or for any claims relating to it, including product liability, legal compliance or intellectual property claims.
If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the app, if any; to the maximum extent permitted by law, Apple has no other warranty obligation.
Apple and its subsidiaries are third-party beneficiaries of this agreement and may enforce it against you.
Apple’s Standard Licensed Application End User License Agreement also applies to the extent it doesn't conflict with this agreement.
Disclaimer
To the extent permitted by law, the app is provided “as is” and “as available”, without warranties of any kind.
Legal Compliance
You confirm that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
Termination
This license is effective until terminated. It ends automatically if you break these terms; when it ends, you must stop using the app and delete it.